TERMS AND CONDITIONS


 

  1. Orders will be acknowledged and processed once you receive the PAYMENT CONFIRMATION EMAIL from our payment gateway and our ORDER RECEIPT from us. Acknowledged orders placed beyond 9:00AM will be processed the next business day.
  2. ONLY Anemone products are available for international shipping.
  3. For SALE Season, processing of orders may take be longer than our Processing and Shipping lead time. For more information on our lead time, please see “SHIPPING INFORMATION” section.
  4. XEND™ is our official courier. Delivery of items is based on their transit time. For more information on our Delivery Lead Time, please see “SHIPPING INFORMATION” section.
  5. SWIM Philippines Inc. – Nothing But H2O shall not be held liable for any lost or undelivered orders while in the possession of the courier.
  6. XEND™ shall not be liable for delays caused by:
    • Failure to provide accurate delivery address information
    • Consignee’s refusal to accept shipment
    • Customs clearance procedures or those other regulatory agencies including delays caused by incorrect, incomplete, inaccurate or missing custom documentation, or by adherence to our policies regarding payment duties and taxes.
  7. We do not accept refunds, returns and exchanges if:
    • The item(s) are on SALE. Please make sure of the size of your order, see our “SIZE GUIDE” section for your reference.
    • The item(s) fall on the Women’s Swimwear Category, more specifically Anemone and PilyQ Swimwear. This condition is for hygienic purposes and we STRICTLY abide by it to ensure that our customers get their swimwear products in top quality.
    • You have received the item(s) that you try to refund/ return/ exchange with no defect or damage with an exception to getting/ordering a wrong size.
    • Should the conditions above are met, please see our “RETURN POLICY” Section

 

COPYRIGHT NOTICE

This website and its content is copyright of SWIM Phils Inc. – Nothing But H2O. Any reproduction, copying, redistribution of part or all of the contents without NOTHING BUT H2O’s prior consent is strictly prohibited. Violation of this policy may be subject to its corresponding civil / criminal penalties.

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